Last Updated: January 2025 | Applies To: All registered and unregistered users, Bangladesh
This privacy policy describes in detail how personal information of v40 platform users is collected, used, stored, and kept secure. This policy applies to all users in Bangladesh, and by using the platform you are considered to have accepted its terms. We believe you should have full control over your personal information, and we always operate with transparency toward that goal. This policy may change at any time, and continued use of the platform after any changes means you have accepted the updated policy.
When you register an account with v40, we collect your name, email address, mobile number, and date of birth. During identity verification (KYC), information from your national ID card or passport may also be collected. Payment method details, such as your mobile banking number, are collected for financial transactions. We only collect information that is necessary to provide our services. No additional information is collected without your consent.
When you use our platform, we automatically collect your device type, operating system, browser information, and IP address. Information about your platform usage patterns, page visits, and session duration is also logged. This information is used to ensure platform security and improve the user experience. Some data may also be collected through cookies and similar technologies, which you can control from your browser settings.
V40 uses collected data only for specific and legitimate purposes and never processes it unnecessarily. Your information is primarily used for account management, identity verification, financial transaction processing, and customer service. Data is also analyzed to ensure platform security and prevent fraudulent activity. With your consent, we may inform you about relevant offers and updates, though you can opt out of such communications at any time. Information may be shared with authorities where required to comply with applicable laws in Bangladesh.
All your personal information is stored on secured servers using industry-standard encryption technology. We maintain firewalls, access controls, and regular security audits to prevent unauthorized access. Our staff can only access the information necessary to carry out their responsibilities. In the event of a data breach, we will promptly notify affected users and take the necessary steps.
V40 never sells or rents your personal information. Limited data may be shared with trusted third parties for payment processing, identity verification, or technical services, but they are equally bound to uphold the same privacy standards. In cases of legal orders or government directives, information may be provided in compliance with applicable law. Such sharing is always kept to the minimum necessary.
As a v40 user, you have several important rights over your own data that we fully respect. You may request to view, correct, or delete your stored information at any time. The option to opt out of marketing communications is always available and will not affect your use of core services. Even after account closure, some information may be retained for a specified period due to legal obligations, but will be permanently deleted once that period ends. For any data-related requests or complaints, contact us at support at v40.bio.
If you have difficulty understanding any part of this privacy policy or have specific questions about your data, our support team is always ready to help. Email us directly at support at v40.bio or contact our FAQ Find answers to common questions on this page. v40 always treats your privacy as the highest priority and operates with full transparency.